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DUXBED provides accurate descriptions of all products, including dimensions, materials, and features, to ensure transparency and clarity.
DUXBED offers 5 year warranty for all products (excluding laminates and other low budget categories)
Customers may return products within a specified period if they are not satisfied for any reason. Terms and conditions regarding returns, including any restocking fees or return shipping costs, are clearly outlined. In case of a return, DUXBED provides a refund according to the terms outlined in the refund policy, which may include deductions for any applicable fees.
DUXBED arranges free delivery of the product to the customer’s specified address within the agreed- time frame. Presence of any shipping charges will be communicated, if any. If the product arrives damaged or defective, customers must notify DUXBED within a specified timeframe to arrange for a replacement or repair.
DUXBED provides accessible customer support channels for inquiries, assistance with assembly Guidelines for the care and maintenance of the product are provided to ensure its longevity and performance.
DUXBED’s liability for any damages arising from the use of its products is limited to the purchase price of the product.
DUXBED handles customer information in accordance with its privacy policy, including how data is collected, used, and shared.
DUXBED reserves the right to discontinue or modify products at any time without prior notice.
Customers agree not to reproduce or distribute DUXBED’s designs or intellectual property without prior consent.
Customers agree to use the product in accordance with all applicable laws and regulations.
If installation services are offered, terms and conditions regarding scheduling, fees, and responsibilities will be communicated to the customer.
DUXBED reserves the right to accept or reject any order placed by the customer, and may require additional verification or information before processing the order.
Any promotional offers or discounts provided by DUXBED are subject to specific terms and conditions, and may be modified or discontinued at any time without prior notice.
Any disputes between DUXBED and the customer will be governed by the laws of the jurisdiction where DUXBED is based, and any legal actions will be conducted in the appropriate courts.moisture to prevent deterioration.
Do not misuse the product or subject it to excessive force, weight, or pressure beyond its intended use, as this may cause damage or compromise safety.
Periodically inspect the product for any signs of wear, damage, or loose components, and address any issues promptly to maintain safety and performance.
Ensure that the product complies with safety standards and regulations applicable to its use, especially if used in commercial or public spaces.
Do not use the product for any illegal or prohibited purposes, and refrain from engaging in activities that may cause harm or inconvenience to others.
Keep abreast of any product updates, recalls, or safety notices issued by DUXBED, and follow the recommended actions as necessary.
Provide feedback and reviews about the product to help DUXBED improve its offerings and better serve its customers in the future.